Privacy Policy

We keep privacy practical. We collect what we need to answer app checks, fulfil an agreed order, deliver the handset and provide support - not more than that.

AT A GLANCE

• We collect the information needed for enquiries, app checks, orders, delivery and support.
• We do not store full card numbers on our own systems.
• We use service providers such as payment, email, hosting, analytics, and fulfilment partners to operate the business.
• You can contact [SUPPORT EMAIL TO BE CONFIRMED BEFORE LAUNCH] if you want to access, correct, or complain about how your information is handled.

01 // WHAT WE COLLECT

We may collect contact and delivery details, the app list you ask us to check, order history, support messages, payment status information, device handover records, and other information reasonably required to operate the store and service your order. Do not send passwords, PINs, recovery phrases, one-time codes, or unnecessary identity documents.

02 // WHY WE COLLECT IT

We collect and use personal information to answer enquiries, review app compatibility, process orders, take payment, configure the agreed setup, deliver shipments, prevent fraud, maintain required records, provide support, and send transactional updates. Where you have consented or where permitted by law, we may also use your information for marketing communications.

03 // SERVICE PROVIDERS AND DISCLOSURE

We may disclose relevant personal information to third-party service providers who help us operate the store, including payment providers, email providers, hosting providers, analytics providers, fulfilment partners, fraud tools, and professional advisers. We do not sell your personal information to third-party data brokers.

04 // OVERSEAS PROCESSING

Some of our technology and service providers may store or process data outside Australia. Where that happens, we take reasonable steps to work with providers that support appropriate security and operational standards.

05 // SECURITY

We use administrative, technical, and operational safeguards appropriate to the nature of the store and the information we hold. No method of storage or transmission is completely risk free, but we take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

06 // MARKETING

Marketing emails are sent only where we have consent or where otherwise permitted by applicable law. Marketing messages identify us and include a working unsubscribe option. Transactional emails, such as order confirmations and shipping updates, may still be sent where necessary to service an order.

07 // ACCESS, CORRECTION, AND COMPLAINTS

You can contact [SUPPORT EMAIL TO BE CONFIRMED BEFORE LAUNCH] to request access to personal information we hold about you, ask for corrections, or make a privacy complaint. We will review the request and respond within a reasonable period.