Policy
Device Handling Disclaimer
Clear terms, support paths, and operating rules for PRIVATEPHONE.
01 // DEVICE & UPDATE HANDLING
Keep the handset physically secure, install supported operating-system updates promptly, and review app permissions when an app or operating-system release changes.
02 // OWNER ACCESS
Your PIN and recovery path are yours. Support cannot recover credentials it does not hold. Keep an appropriate recovery method offline and do not depend on PRIVATEPHONE retaining a master login.
03 // DEVICE INTEGRITY
Inspect the handset, seal, model, storage capacity, condition and confirmed device record on arrival. If anything appears wrong, pause setup and contact support before adding personal accounts.
04 // HANDOVER RECORD
Keep the invoice, confirmed handset facts, app-check outcome and handover notes. These records link the device to the correct warranty and support path without requiring support to retain your credentials.